Account Manager

Punch is an ideas based multidisciplinary agency that work across all areas of design and we get excited about branding, graphic design, animation and all things digital.

About the role

We are looking for an account manager who has worked across a number of sectors, including advertising, branding, digital and marketing.

The Account Managers role is to oversee projects on a day-to-day basis, ensuring that they run smoothly and achieve their potential. Daily contact with clients is a key part of the job, so offering new and forward-thinking ideas is essential to the productive communication process. He/She will be expected to pitch to clients, so a very confident and assertive attitude is necessary to promote the agency’s ideas and benefits.

The Account Managers will report to the company’s directors, this is a fast-paced environment that is both demanding and fulfilling, involving the co-ordination of internal and external staff. The agency will also depend on you to give your projects direction and maintain a clear strategy to achieve the very best outcome for the client.

Typical activities

The day-to-day management of clients’ marketing and advertising campaigns

Pro-active leadership that encourages teams to perform to the best of their ability

Regular communication and liaison with clients at a senior level

The organisation of client feedback

Generating accurate reports and status notifications

Pitching fresh and innovative ideas to client.

Completing projects to a specific schedule and within an agreed budget

Using your knowledge and skills to push clients, the team and the agency in the most productive direction


As an Account Manager you are expected to have a wide range of abilities.

These include:

Significant experience in professional client relationship management

A solid background in advertising, design or marketing

The ability to plan and strategise at a senior level

A persuasive and confident approach to creative projects

Excellent written and oral communication skills

Effective team management capabilities

A keen attention to detail and budgetary restraints

Full awareness of creative processes and techniques – including digital platforms

The willingness to note relevant trends and develop ideas

The ability to work as an authoritative figure in a busy team

This is an office-based role that will require you to spend time in meetings and briefings, as well as staying in close contact with clients. It can be demanding, so real motivation is required to thrive. Working hours will be standard office times; however deadlines may stretch this further.


A project on your mind?

If you have a branding, design, digital, creative or advertising project you'd like to discuss, send us your queries and we'll get back to you as soon as possible.